Security at acessio.ai

Enterprise-grade security infrastructure with zero-trust architecture, cryptographic evidence chains, and continuous compliance monitoring. Your data is protected by industry-leading encryption and rigorous operational controls.

Security Principles

Four pillars of enterprise-grade security that protect your compliance data and evidence chains.

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Data Encryption

AES-256 encryption for all data at rest. TLS 1.3 for all data in transit across our network. Encryption keys are managed through industry-standard key management systems with strict access controls.

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Zero Trust Architecture

Every access request is authenticated and authorized regardless of source. Least-privilege access controls, network segmentation, and microsegmentation isolate systems. Continuous verification of user identity and device security posture.

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Cryptographic Evidence

Tamper-proof evidence chains with SHA-256 hashing ensure forensic integrity of all compliance findings. Immutable audit logs create an unbreakable chain-of-custody for every scan and remediation action.

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Continuous Monitoring

Real-time threat detection and anomaly alerts powered by machine learning. 24/7 security operations monitoring. Automated incident response workflows for rapid threat mitigation and containment.

Infrastructure & Resilience

Built on Google Cloud Platform with enterprise-grade redundancy, backups, and disaster recovery.

Cloud Infrastructure

acessio.ai runs on Google Cloud Platform (GCP), the infrastructure trusted by compliance leaders worldwide. Multi-region deployment across North America and Europe ensures low-latency access and regulatory data residency compliance.

Regional Redundancy

Active-active deployment across multiple GCP regions with automatic failover ensures 99.9% uptime.

Automated Backups

Continuous incremental backups with daily snapshots. 30-day retention and tested recovery procedures.

Disaster Recovery

RTO of 1 hour, RPO of 15 minutes. Full redundancy ensures business continuity in all failure scenarios.

Data Residency

Configurable data storage by region. GDPR-compliant EU data centers for European customers.

Database Security

PostgreSQL databases with transparent data encryption (TDE), automated updates, and point-in-time recovery. All database backups are encrypted at rest and tested monthly for recovery integrity.

Compliance & Certifications

Industry-leading compliance certifications demonstrate our commitment to security and data protection.

SOC 2 Type II

In progress — completing assessment Q3 2026

GDPR

Full compliance with EU data protection regulations

HIPAA Ready

Architecture certified for healthcare data protection

ISO 27001

Pursuing certification in 2026

SOC 2 Type II

We are actively pursuing SOC 2 Type II certification, which evaluates the design and effectiveness of our security controls. This includes assessments of access controls, change management, availability, and data protection practices.

GDPR Compliance

acessio.ai fully complies with the General Data Protection Regulation (GDPR). We maintain data processing agreements with all customers, provide data subject access rights, and support data portability requests. Customer data is never used to train AI models.

HIPAA Readiness

Our architecture is certified for HIPAA compliance. We support Business Associate Agreements (BAAs), maintain audit trails for healthcare data, implement role-based access controls, and provide encryption for protected health information (PHI).

ISO 27001

We are pursuing ISO 27001 certification in 2026 to demonstrate comprehensive information security management across all operational processes.

Application Security

Secure development practices from code to production.

Secure Software Development Lifecycle (SDLC)

Every line of code goes through rigorous security review. We follow OWASP Top 10 standards and perform threat modeling on all new features. All developers complete security training annually.

Code Review

Mandatory peer review on all code changes. Security team review required for authentication, encryption, and access control logic.

Dependency Scanning

Automated scanning for vulnerable dependencies using SAST tools. All dependencies scanned weekly for known vulnerabilities.

Penetration Testing

Annual third-party penetration testing. Bug bounty program encourages responsible disclosure of security issues.

Static Analysis

SAST scanning on every commit. DAST testing in staging environment before production release.

Data Handling & Privacy

Customer data is isolated, protected, and never used for model training.

Customer Data Isolation

Each customer's data is logically isolated with row-level security controls. Database-level encryption ensures data remains encrypted even if storage is compromised. No cross-customer data access is possible.

Data Retention & Deletion

Customer data is retained only as long as necessary for compliance audits and regulatory requirements. Customers can request deletion of their data at any time. Deletion requests are processed within 30 days and verified with cryptographic hashing to confirm complete removal.

No Training on Customer Data

Customer data is never used to train or improve our AI models. Our compliance agents are trained on publicly available compliance frameworks and industry best practices. Customer-specific configurations remain confidential.

Data Sharing

We do not share, sell, or disclose customer data to third parties except as required by law. All third-party processors are bound by data processing agreements with equivalent security requirements. Customers maintain full control over their data.

Incident Response & Communication

Rapid detection, containment, and transparent communication.

24-Hour Notification

In the event of a security incident affecting customer data, we commit to notifying all affected customers within 24 hours of discovery. Notifications include the scope of impact, steps taken to remediate, and recommended actions for customers.

Post-Incident Review

Every security incident triggers a comprehensive post-incident review. We document root causes, implement preventive measures, and update our security practices. Findings are shared with affected customers in a detailed incident report.

Communication Plan

Clear, transparent communication throughout incident lifecycle. Dedicated incident response team available 24/7. Customer can designate a primary security contact for incident notifications.

Incident Response Team

Our security team includes incident response specialists with experience in detection, containment, and forensics. We maintain relationships with external security firms for third-party investigation when needed.

Responsible Disclosure

We welcome security researchers and encourage responsible disclosure of vulnerabilities.

Security Vulnerability Reporting

If you discover a security vulnerability in acessio.ai, please report it to [email protected] with details of the vulnerability, affected components, and reproduction steps. Do not publicly disclose the vulnerability until we've had time to investigate and patch.

Responsible Disclosure Program

We commit to:

  • Acknowledging receipt of security reports within 24 hours
  • Providing initial assessment within 5 business days
  • Releasing security patches within 15 business days of confirmation
  • Crediting researchers in our security advisories (with permission)

We maintain a responsible disclosure program and encourage security researchers to help us improve our security posture. Researchers who discover vulnerabilities through responsible disclosure will not face legal action.

Scope of Responsible Disclosure

Responsible disclosure applies to vulnerabilities in acessio.ai's infrastructure, applications, and services. DoS attacks, account enumeration, and social engineering attempts are out of scope and may result in legal action.

Security Questions?

Have questions about our security practices, compliance certifications, or data protection measures? Our security team is here to help.

Contact Security Team